
Netherlands
Healthcare
Implementing Organisation
Our Mind
Netherlands, Amsterdam, Noord-Holland
Implementing Point of Contact
Paul Koning
Founder & CEO
Contributor of the Impact Story
Netherlands
Year of implementation
2024
Problem statement
Healthcare systems worldwide face a documentation crisis. Physicians spend an estimated 1-2 hours daily on administrative tasks, particularly clinical documentation, which contributes significantly to burnout - a leading cause of physicians leaving the profession. In the Netherlands, with an aging population and growing healthcare demand, this administrative burden directly impacts patient care quality and system capacity. Traditional documentation methods require physicians to type notes during or after consultations, fragmenting attention during patient encounters and extending workdays. This creates a triple burden: reduced physician wellbeing, decreased patient interaction quality, and healthcare system inefficiency. OurMind addresses this challenge by deploying AI-powered medical scribes that automatically transcribe and structure physician-patient conversations into clinical documentation, formatted according to hospital-specific templates and integrated directly into Electronic Health Record systems.
Submission Overview
OurMind is a Dutch healthcare AI company founded in 2024 by Paul Koning, MD, a former orthopedic surgeon and serial entrepreneur (previously founder of the Prisma Network, part of the Siilo B.V., acquired by DoctoLib), Marco Ferraz (Product, Design and operations) and Fredrik Gustafsson (AI engineer). OurMind develops AI-powered clinical documentation solutions that reduce administrative burden for healthcare professionals. Our flagship product is an AI medical scribe that automatically generates clinical documentation from physician-patient consultations, currently integrating seamlessly with existing Electronic Health Record systems. The solution uses advanced speech recognition and large language models fine-tuned for medical terminology and Dutch healthcare workflows. OurMind currently serves 14+ hospitals representing 20% of the Dutch hospital market, reaching over 40,000 healthcare professionals. The company has achieved significant commercial traction and is expanding into Belgium. Our solutions are designed with European data sovereignty principles, with all data processed within the EU. The company addresses a critical healthcare challenge: physicians spend up to 2 hours daily on documentation, contributing to burnout and reducing time for patient care. By automating clinical documentation, OurMind enables physicians to focus on what matters most - their patients.
AI Technology Used
Large Language Models
Key Outcomes
Efficiency & Productivity
User Experience & Satisfaction
Resource Efficiency
Accuracy & Quality Improvement
OurMind deploys AI-powered medical scribes that transcribe physician-patient conversations into structured clinical documentation, formatted to hospital-specific templates and integrated into EHR systems. The platform reaches over a thousand healthcare professionals monthly, covering a fifth of Dutch hospitals. Documentation time has been reduced meaningfully, and tens of thousands of consultations are processed each month. The system helps reduce administrative burden that contributes to physician burnout amidst growing healthcare demands from an aging population.
Impact Metrics
Documentation time per physician per day
Baseline Value
120 -180
Post-Implementation
120 Minutes
Healthcare professionals reached
Baseline Value
Not Applicable Users
Post-Implementation
More than 1000 monthly active users Users
Market coverage of Dutch hospitals
Baseline Value
Not Applicable Percentage
Post-Implementation
20 %
User satisfaction/Net Promoter Score
Baseline Value
NA Score
Post-Implementation
50 -60
Documented consultations
Baseline Value
Not Applicable Number of Consultations
Post-Implementation
More than 60000 monthly consultations Number of Consultations
Implementation Context
More than 14 hospitals in Netherlands, with planned expansions to Belgium.
Dutch health care professionals and patients
Key Partnerships
Chipsoft is the primary partner for Our Mind and the largest EHR in the Netherlands
Replicability & Adaptation
1. Language model training will be required for local medical terminology and languages 2. Integration with regional EHR systems and healthcare IT infrastructure will be required 3. Compliance with local healthcare data regulations (GDPR in EU, HIPAA in US, etc.) will be required 4. Customization of documentation templates to match local clinical workflows, specialty requirements, and medical documentation standards will be required
Supporting Materials
* The data presented is self-reported by the respective organisations. Readers should consult the original sources for further details.